Effective Date: August 6, 2022.
This Privacy Policy explains how PlayJax Gaming (“PlayJax”, “we”, “our”) collects, uses, and shares information when you use our mobile games and visit our website at playjax.io (together, the “Services”). By using the Services you agree to the practices described here.
Information we collect
We collect only what we need to run the Services and improve them.
- Account & gameplay data: a guest or account identifier, in-game progress, settings, and event history.
- Device data: device model, operating system version, language, country, app version, anonymous device identifiers, and basic crash diagnostics.
- Purchase data: when you buy in-game items, our store partners (Apple App Store, Google Play) share a receipt with us; we do not receive your credit card details.
- Communications: if you email us at support@playjax.io, we keep that message so we can reply and follow up.
How we use information
- To operate the Services, sync your progress, and prevent abuse.
- To improve our games — fix crashes, balance gameplay, and develop new features.
- To deliver in-game items you have purchased and to support your purchases.
- To respond to your support questions and announce changes that affect you.
- To comply with legal obligations.
Third-party services
We use a small number of trusted third-party services to run the Services. Each receives only the data needed for its purpose:
- Apple App Store and Google Play — distribution, payments, in-app purchases.
- Crash reporting and analytics (for example Firebase) — anonymous crash logs and gameplay metrics.
- Cloud hosting — secure storage of game state and account data.
- Advertising partners — if our games show ads, ad partners may use limited advertising identifiers to serve relevant ads, subject to your device settings.
These providers have their own privacy practices; we recommend reviewing their policies if you have questions about how they handle data.
Children’s privacy
Our games are intended for an adult audience. They simulate casino-style play for entertainment only and do not offer real money gambling. We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your country). If you believe a child has provided us with information, contact us at support@playjax.io and we will delete it.
Data security
We use industry-standard technical and organisational measures to protect the information we hold. No system is ever 100% secure, but we work hard to safeguard your data and respond promptly to any incident.
Your rights
Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, to object to certain uses, or to request a copy of your data. To exercise any of these rights, email support@playjax.io from the address tied to your account and we will respond within a reasonable time.
International data transfers
We operate globally and may process data on servers located outside your country of residence. When we transfer personal information across borders, we take reasonable steps to make sure it remains protected to a comparable standard.
Retention
We keep personal information for as long as we need it to provide the Services and for any periods required by applicable law. When we no longer need it, we delete or anonymise it.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy here and update the effective date. Continued use of the Services after a change means you accept the updated policy.
Contact us
For any questions about this Privacy Policy or how we handle your information, email support@playjax.io.